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Refund And Cancellation Policy

Refund And Cancellation Policy

Refund And Cancellation Policy


This is Blue Hat Web Solutions L.L.C policy for Online Payments, Refunds and Cancellations ("Policy"). This policy applies only to activities Blue Hat Web Solutions L.L.C ("Company") engages in on its website ("Website") and does not apply to Blue Hat Web Solutions L.L.C activities that are "offline" or unrelated to the website.


Modes of Payment

The Site accepts payment by cash or through Visa or Mastercard debit and credit cards for its products and services. Services booked via the Site are also governed by the terms and conditions of respective merchant service providers.

Paying for Services


The displayed price and currency selected by you, will be the same price and currency charged to the Card and printed on the Transaction Receipt. Where VAT or optional extras apply, the transaction amount will be shown to the user as “Total to pay”.



The Site user will receive payment confirmation by email on the email address given at the time of order.The confirmation will be sent after the payment has been processed as soon as practically possible.



Should the Company, based on the delivery confirmation of our service partner, charge a user and it turns out that the service was in fact not delivered, the Company will refund the full amount to the user. It is the responsibility of the User to ensure to bring such cases to the attention of the Company by emailing within 24 hours of the due date of the scheduled service.

Any other refunds including those listed above will be made as credits to the users registered account on or onto the original mode of payment, as may be deemed appropriate by the Company.


Cancellations Policy

If you change your mind before you have received your order, we are able to accept cancellations within 24 hours of placing an order and before the order has been dispatched from our warehouse. Refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

If an order has already been dispatched, you will need to receive it then issue a return process. please refer to our Return & Refund policy.




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